Requesting Transcripts of 911 Calls
Pennsylvania has a county-based 911 system – which means each county is responsible for providing 911 service in its jurisdiction. PEMA does not have access to recordings of emergency calls.
Requests for information about, or audio recordings of, a 911 call should be made to the Open Records Officer of the Public Safety Answering Point (PSAP) or the county in which the 911 call was placed.
The Pennsylvania Office of Open Records website includes:
- Instructions on how to file a request
- Forms for completing the request
- A list of frequently asked questions
- A database of Open Records Officers searchable by jurisdiction
If you need additional assistance, you can access the contact information for each PSAP in Pennsylvania, alphabetized by county. (In Philadelphia, interested parties are advised to submit an email for any 911-related records request.)
Please note that Pennsylvania’s Right-to-Know Law provides some protections for records or parts of records, except time response logs, pertaining to audio recordings, telephone, or radio transmissions received by emergency dispatch personnel, including 911 recordings.