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​Requesting Transcripts of 911 Calls

Pennsylvania has a county-based 911 system. This means each county is responsible for providing 911 service in its jurisdiction, and PEMA does not have access to recordings of emergency calls.

Request Via Open Records

Requests for information about or audio recordings of a 911 call should be made to the Open Records Officer of the Public Safety Answering Point or the county in which the 911 call was placed.

The Pennsylvania Office of Open Records website includes:

  • Instructions on how to file a request
  • Forms for completing the request
  • A list of frequently asked questions
  • A database of Open Records Officers searchable by jurisdiction

Additional Assistance

Need additional assistance? Access contact information by county in Pennsylvania.

In Philadelphia, interested parties are advised to submit an email for 911-related records requests.

Pennsylvania’s Right-to-Know Law provides some protections for records or parts of records — except time response logs, pertaining to audio recordings, telephone, or radio transmissions received by emergency dispatch personnel, including 911 recordings.