Begin Main Content Area

​Next Generation 911 Geographic Information Systems

Geographic information systems (GIS) data is a foundational element of next generation 911 (NG911).

Current NG911 Environment

Pennsylvania’s transition to a NG911 environment greatly expands the need for a robust GIS capability on a local, regional, and statewide scale. Today, the 911 system is facing technical challenges that have a direct impact on the ability of public safety answering points (PSAPs) to continue providing critical services to both the public and first responders.

Consumer communications technology has outpaced improvements and capabilities in 911 and the public safety community in general. The current 911 infrastructure is largely comprised of old, less flexible, and soon-to-be-obsolete technology.

NG911 is a necessary transition from Pennsylvania’s current, decades-old legacy 911 system infrastructure to an internet protocol (IP) based 911 system. Collaboration between GIS stakeholders at all levels of government is critical to minimizing duplication of efforts and establishing a statewide GIS framework to support NG911 in a planned, efficient, and cost-effective manner.

Public Safety Answering Point Emergency Service and Provisioning Boundaries

PEMA and local government partners are coordinating the development and maintenance of statewide emergency service and provisioning boundary datasets to support PSAP operations.

The goal is to create a seamless georeferenced database that PSAPs across the commonwealth can access.

Helpful Resources

These documents provide guidance for maintaining the PSAP, emergency service and provisioning boundary geospatial datasets. These resources also will help you with coordinating the migration of PSAPs from the current 911 service environment to NG911.