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9-1-1 Office

Mission Statement

PEMA's 9-1-1 office, working with our county partners, established and now maintains an E-911 telecommunication system as the primary emergency access portal for public safety services to citizens of, and visitors to, the commonwealth.

9-1-1 Office Overview

Pennsylvania Act 12 of 2015 (Act 12) amended Chapter 53, Emergency Telephone Service, of Title 35 of the Pennsylvania Consolidated Statutes (Chapter 53) by establishing a new funding program for public safety answering points (PSAPs) across the commonwealth, effective August 1, 2015.

The new funding program includes a uniform 911 surcharge fee of $1.65, a uniform 911 Fund for collecting surcharges, and updated procedures related to remitting and distributing surcharge revenues. Act 12 was signed into law on June 29, 2015.

9-1-1 Office Pages and Resources

Additional Resources