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FEMA Resources & information

Help is available to evacuees from Puerto Rico from both FEMA and the Commonwealth of Pennsylvania. Pennsylvania can provide medical assistance, career counseling, food vouchers, immunizations and many other services to our new citizens.

The FEMA registration period to apply for FEMA disaster assistance ended on June 18, 2018. 
The TSA program ends on August 31 with a checkout of September 1, 2018.

    • Transportation assistance for survivors who choose to return to Puerto Rico will also be made available.
    • Transportation assistance will only be made available to those who are currently participating in the TSA program.
    • The TSA team will make contact with those currently staying in a TSA hotels to coordinate transportation assistance should the survivor chose to return to Puerto Rico.
    • FEMA Region 3 will not have information on the assistance until after the applicant has accepted the assistance.


If applicants have questions regarding their individual case status please urge them to contact the FEMA helpline at 1.800.621.3362

·      At the request of Puerto Rico’s governor, survivors who meet the following criteria will not be eligible for continued TSA assistance during the upcoming eligibility review:

  -             A survivor can’t verify their occupancy.

  -             The residence/address isn’t a survivor’s primary residence.

  -             A survivor has duplicate applications for assistance.

  -             Survivor’s home(s) did not have enough damage to affect habitability, and their         utilities   are working.

  -             Survivors are staying with friends and family.

  -             A survivor’s utilities were on at the time of inspection.

  -             Their homes emergency or temporary repairs are completed through Puerto Rico’s     Tu Hogar Renace.


·      Additional reasons why survivors may not be granted an extension of TSA:

-                   They are not progressing on their long-term housing solution.

-                   They found another housing solution.


·     Make sure those from hurricane struck areas have registered for disaster assistance.

To receive Individual Assistance programs offered through FEMA, they MUST register for Individual assistance.

 To register online or by telephone:

1-800-621-FEMA (1-800-621-3362)

Evacuees to Pennsylvania should register for benefits if they have not already done so. The most helpful benefits are only available through FEMA registration. Registration can be completed by visiting or by calling the FEMA helpline at 1-800-621-3362.

Video walk-throughs on how to register for FEMA assistance and what to expect from registering:

For more information: The Helpers Guide To FEMA Assistance (PDF)   

  • All FEMA determinations can be appealed.  If you believe you are entitled to disaster survivor benefits, follow instructions in the right sidebar of this page --->
Additional pertinent warnings and information: 
"Help Is Available!" (EnglishEspañol)
 "Don't be a victim of cons and scams!" (English, Español) 
"Turn to HUD Housing for help" (English, Español)
Pennsylvania Department of Human Services Contact Sheet (English/Español)
Pennsylvania Department of Education Contact Sheet (English/Español)

Community Points-of-contact: