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G0290:  Basic Public Information Officer Course

Public information consists of the processes, procedures, and systems to communicate timely, accurate, and accessible information to affected audiences. Armed with good information, people are empowered to make better decisions and thus contribute to the overall response goal of saving lives and protecting property. Personnel tasked with gathering, verifying, coordinating, and disseminating public information at the federal, state, tribal, local, and territorial levels bear this considerable responsibility concurrently with other job assignments.

These public information officers (PIOs) must be provided with the opportunity to learn and practice the skills they will use on the job.

The Basic Public Information Officers Course is designed to provide participants with the opportunity to start applying basic concepts underlying the PIO role. This course can provide a basic understanding of the PIO function for those new to the position.

This course will consider the value of communication before, during and after an incident. It will help PIOs identify critical audiences, both internal and external.

Learn more from FEMA.

G0290 Student Manual

G0290 Additional Student Resources