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​G0489: Management of Spontaneous Volunteers in Disasters

This course introduces the skills and planning considerations required to manage large numbers of people who are not affiliated with an experienced relief organization, but who want to help in disasters. These helpers or “spontaneous volunteers” are generally well motivated and sincerely want to help, but if their efforts and resources are not coordinated effectively, they could be counterproductive, wasteful, and often place a strain on the disaster area.

The intended audience is emergency managers and voluntary organizations responsible for the management of spontaneous volunteers

Learn more from FEMA.

G0489 Student Manual

G0489 Additional Student Resources